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  • ✓ = Optional $ = Extra Fee


✓  10:00 A.M.– 5:00P.M. Exhibitor Registration/Setup – Nevada Ballroom

✓$ 10:45 A.M. –11:30 A.M. Golfers’ Luncheon

✓$ 11:30 A.M. – 5:00 P.M. Golf Outing at Shoal Creek Golf Course

5:30 P.M. – 6:00 P.M. Exhibitor Meeting

6:00 P.M. – 9:00 P.M. Delegate & Exhibitor Welcome Reception/Gaming Night with Harrah’s Professionals – Nevada Ballroom

THURSDAY, MAY 11, 2017

✓ 7:00 A.M. – 8:00 A.M. Breakfast/Exhibitor Networking – Nevada Ballroom

✓ 8:00 A.M.– 9:00A.M. Education Session #1 – Nevada Ballroom

✓ 9:00A.M. –10:00 A.M. Education Session #2 – Nevada Ballroom

✓ 10:00 A.M. –10:15 A.M. Morning Break/ Exhibitor Networking – Nevada Ballroom

✓ 10:15 A.M. –11:15 A.M. Education Session #3 – Nevada Ballroom

✓ 11:15 A.M. –12:15 P.M. Education Session #4 – Nevada Ballroom

✓ 12:15 P.M. –1:15 P.M. Lunch – Nevada Ballroom

✓ 12:45 P.M. – 1:15 P.M. Raffle – Nevada Ballroom

✓ 1:15 P.M. – 2:15 P.M. Education Session #5 – Nevada Ballroom, Tahoe I, Tahoe II

✓ 2:15 P.M. – 3:15 P.M. Education Session #6 – Nevada Ballroom, Tahoe I, Tahoe II

✓ 3:15 P.M. – 3:30 P.M. Afternoon Break/ Exhibitor Networking – Nevada Ballroom

✓ 3:30 P.M. – 4:30 P.M. Education Session #7 – Nevada Ballroom, Tahoe I, Tahoe II

✓ 4:30 P.M. – 4:45 P.M. Philanthropic Event – Harvester’s Food Bank – Nevada Ballroom

✓ 4:30 P.M. – 5:00 P.M. Exhibitor Breakdown – Nevada Ballroom

Exhibitor Information
Hotel Info…



Critical Thinking Skills

An interactive presentation to elevate your critical thinking skills and enrich all areas of your life. Learn techniques for solving complex problems, improving communication, responding quickly to challenges and enhancing group dynamics for better team building. Discover why fun and mental is fundamental to enhancing critical thinking skills and cultivating success.

Melissa Smith – Advantage 2000


Fairly Evaluating Deception in Psychological Insurance Claims

Join Dr. David Fisher to understand how psychologists and psychiatrists evaluate deception in claimants. Methods to identify red flags, suspicious and valid claims will be covered as well as techniques analysts can use to obtain higher quality evaluations.

Dr. David Fisher – PsyBar



Auditors, investigators, and claims professionals are no strangers to the dangers of stress in the workplace. YogAuditing is here to show claims professionals that balance through mindfulness and wellness can be achieved. You are invited to join this session in order to learn techniques, tools, and tips on how to remain mindful during the audit and investigative process.

Melissa Jewett – Advize Health


Defining and Mitigating Current Cybersecurity Threats

Not a week goes by without news of a cyber-attack on a large corporation. Often these attacks result in massive data breaches that compromise the privacy of millions of victims. The focus for cyber criminals was payment and banking data but has shifted to Protected Health Information (PHI) especially medical records. We will discuss the current cybersecurity environment and some strategies to protect your company and yourself.

Benjamin Galey – Advantage 2000


Medical Records – Get a Grip!

Join us to discuss best practices in reducing cycle times and reducing provider fees by 20% – 40% through extensive fee mitigation. Utilization of e-signature solution greatly reduces turnaround times for HIPAA, special authorizations, questionnaires, etc. Accelerate your claim decisions by delivering greater internal efficiencies with average cycle times of 10-13 days nationally. Let’s face it, medical records requests are a headache for most. Let’s talk about a better way!

Paul Carrier – Release Point


Disability Litigation and Risk Management

Developing trends in disability are discussed in this session. The focus will be on recent cases affecting the handling of disability claims.

Cinthia Motley – Sedgwick Law


Domestic and Foreign Fraud Trends

Learn how fraud investigators handle domestic claim investigations, and the connection with foreign fraud affecting domestic companies.

Richard Marquez –Diligence International Group


Life – The Future of Claim Adjudication

The insurance landscape is changing at a more rapid pace than ever. Will advances in risk selection, in particular with respect to innovations in underwriting and distribution, remove the need for claims to be adjudicated? How will the technology advances affect the future of claim adjudication? How can we embrace the change in order to stay ahead of the game?

Ryan Brown – Swiss Re


Struggles Facing Disability Claims Management

Open roundtable discussion to identify, discuss and collaborate on possible solutions to the issues facing disability claim managers. Attendees will be asked to provide topics of interest prior to the session.

Michael Ulrich – Sun Life


Health – Fraud, Waste, and Abuse in the ER

Fraud, waste and abuse in the ER is a rising issue in the medical, legal, and compliance fields. With the delegation of responsibility between doctors and other clinical employees providing ample opportunity for upcoding to go undetected. Attendees will examine top trends in upcoding and other fraudulent practices and learn how to identify red flags during an audit or investigation.

Christina Martin – Advize Health


WC – Effective Case Management is NOT Color Blind

This program identifies the use of flags to classify cases and establish expectations during the rehabilitation process. Identify issues and barriers to return to work earlier in the process to lead to a substantial cost savings.

Steve Clark – Select Medical


Life – Roundtable on Proactive Procedures in Response to State Regulations

Thankfully the smear tactics have gone away but new laws are still forthcoming in the Unclaimed Life Insurance sphere. This session is a round table discussion on the challenges and advancements made by claims in dealing with unclaimed policies. Join this session beginning with a brief comparison of the new UCP Laws, Policy Finder Regulations, and Beneficiary Location.

Michael Murphy – Berwyn Group


Social Media Tools for the Contemporary Insurance Investigator

As the world has gone digital, so have the techniques of Insurance Investigation. We examine how claim investigations have evolved in our digital world and look at some of the key tools, web applications, and forensics used to monitor insurance fraud.

Jay Barker –
Steven Bueker – MIG