Midwest Claim Conference 2017

The early bird rate was extended through April 17th for delegates

Join us for the 49th annual claim conference, held this year in Kansas City, MO at Harrah’s.
Evening reception on May 10th followed by a full day of educational sessions on May 11th.

Hitting the Educational Jackpot!!

Attend the Midwest Claim Conference in Kansas City, Missouri from May 10 to May 11, 2017

The Midwest Claim Conference will offer educational sessions to help you adapt to our changing industry with innovative educational presentations and fun networking opportunities. The Midwest Claim Association (MCA) Board of Directors and the Midwest Claim Conference Executive Committee would love for you to join us at Harrah’s Casino North Kansas City on May 10th and 11th for a full schedule of educational sessions to appeal to those who work in and around the insurance industry within health, life, disability, workers’ compensation and fraud. Wednesday evening will be fun and games at our welcome reception with great food, drink and table game demonstrations while networking with peers. Thursday will be a fun filled day of presentations that will provide educational and career enrichment. Don’t miss out on this unforgettable opportunity to learn and grow in Kansas City!



*Early bird registration for members $350/$375 for nonmembers

After 4/11/17 members $425/$450 for nonmembers

Golf Outing Wednesday May 10th at Shoal Creek Golf Course* $ 95/person

Room Rates $79 nightly

* Early Bird Registration ends on April 11, 2017

Harrah’s North Kansas City is the winner of the Trip Advisor 2016 Certificate of Excellence Award! With impressive views of downtown KC and the Missouri River, Harrah’s North KC is at the doorstep of one of America’s greatest cities! Known for its sporting teams, music, food and craft beer, Kansas City has a ton to offer any visitor. Harrah’s has generously offered the Midwest Claim Conference attendees a $79 room rate which they will extend 3 days before and 3 days after the end of the conference.

Don’t miss out on these great events!”

Kansas City Royals are playing at home in Kauffman Stadium the weekend after the conference with a special fireworks night scheduled for Friday, May 12th!


NASCAR will be at the Kansas Speedway on May 12 and 13th!


Perhaps a ride on Kansas City’s new streetcar, a walk through the Historic City Market or a free tour at Boulevard Brewing Company is more your speed. There is no shortage of fun in the fabulous city of fountains!


Critical Thinking Skills  

An interactive presentation to elevate your critical thinking skills and enrich all areas of your life. Learn techniques for solving complex problems, improving communication, responding quickly to challenges and enhancing group dynamics for better team building. Discover why fun and mental is fundamental to enhancing critical thinking skills and cultivating success.

Fairly Evaluating Deception in Psychological Insurance Claims

Join Dr. Fisher to understand how psychologists and psychiatrists evaluate deception in claimants. Methods to identify red flags, suspicious and valid claims will be covered as well as techniques analysts can use to obtain higher quality evaluations.


Auditors, investigators, and claims professionals are no strangers to the dangers of stress in the workplace. YogAuditing is here to show claims professionals that balance through mindfulness and wellness can be achieved. You are invited to join this session in order to learn techniques, tools, and tips

Defining and Mitigating Current Cybersecurity Threats

Not a week goes by without news of a cyber-attack on a large corporation. Often these attacks result in massive data breaches that compromise the privacy of millions of victims. The focus for cyber criminals was payment and banking data but has shifted to Protected Health Information (PHI) especially medical records. We will discuss the current cybersecurity environment and some strategies to protect your company and yourself.

Medical Records – Get a Grip!

Join us to discuss best practices in reducing cycle times and reducing provider fees by 20% – 40% through extensive fee mitigation. Utilization of e-signature solution greatly reduces turnaround times for HIPAA, special authorizations, questionnaires, etc. Accelerate your claim decisions by delivering greater internal efficiencies with average cycle times of 10-13 days nationally. Let’s face it, medical records requests are a headache for most. Let’s talk about a better

Disability Litigation and Risk Management

Developing trends in disability are discussed in this session. The focus will be on recent cases affecting the handling of disability claims.

Domestic and Foreign Fraud Trends

Learn how fraud investigators handle domestic claim investigations, and the connection with foreign fraud affecting domestic companies.

Life – The Future of Claim Adjudication

The insurance landscape is changing at a more rapid pace than ever. Will advances in risk selection, in particular with respect to innovations in underwriting and distribution, remove the need for claims to be adjudicated? How will the technology advances affect the future of claim adjudication? How can we embrace the change in order to stay ahead of the game?

Struggles Facing Disability Claims Management

Open roundtable discussion to identify, discuss and collaborate on possible solutions to the issues facing disability claim managers. Attendees will be asked to provide topics of interest prior to the session.

 Health – Fraud, Waste, and Abuse in the ER

Fraud, waste and abuse in the ER is a rising issue in the medical, legal, and compliance fields. With the delegation of responsibility between doctors and other clinical employees providing ample opportunity for upcoding to go undetected. Attendees will examine top trends in upcoding and other fraudulent practices and learn how to identify red flags during an audit or investigation.

WC – Effective Case Management is NOT Color Blind

This program identifies the use of flags to classify cases and establish expectations during the rehabilitation process. Identify issues and barriers to return to work earlier in the process to lead to a substantial cost savings.

Life – Roundtable on Proactive Procedures in Response to State Regulations

Thankfully the smear tactics have gone away but new laws are still forthcoming in the Unclaimed Life Insurance sphere. This session is a round table discussion on the challenges and advancements made by claims in dealing with unclaimed policies. Join this session beginning with a brief comparison of the new UCP Laws, Policy Finder Regulations, and Beneficiary Location.

Social Media Tools for the Contemporary Insurance Investigator

As the world has gone digital, so have the techniques of Insurance Investigation. We examine how claim investigations have evolved in our digital world and look at some of the key tools, web applications, and forensics used to monitor insurance fraud.

Register Now!